TERMS & CONDITIONS

Introduction

Welcome to Rosebally.
By accessing or using our website www.rosebally.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

Eligibility

To use this website and place orders, you must:

  • Be at least 18 years old

  • Provide accurate and complete information while placing an order

Rosebally reserves the right to refuse service to anyone for any reason at any time.

Product Information

  • All products sold on Rosebally are perfumes for personal use only

  • We make every effort to display product details, descriptions, and prices accurately

  • Actual product color or packaging may slightly vary due to lighting or screen settings

Pricing & Payment

  • All prices are listed in INR (₹) (All Currency)

  • Prices are subject to change without prior notice

  • Payments must be completed through our available payment methods at checkout

  • Rosebally is not responsible for payment failures caused by third-party payment gateways

Order Acceptance & Cancellation

  • Order confirmation does not guarantee acceptance

  • We reserve the right to cancel or refuse any order due to:

    • Incorrect pricing

    • Product unavailability

    • Suspicious or fraudulent activity

If your order is cancelled, the amount will be refunded as per our Refund Policy.

Shipping & Delivery

  • Orders are shipped to the address provided at checkout

  • Delivery timelines are estimates and may vary due to external factors

  • Rosebally is not responsible for delays caused by courier partners or unforeseen circumstances

Returns & Refunds

  • Perfumes once opened or used cannot be returned due to hygiene reasons

  • Returns and refunds are processed strictly as per our Refund & Cancellation Policy

  • Please read the Refund Policy before placing an order

Intellectual Property

  • All content on this website including logos, images, text, and designs are the property of Rosebally

  • Unauthorized use, copying, or reproduction is strictly prohibited

Limitation of Liability

Rosebally shall not be liable for:

  • Any indirect or consequential damages

  • Allergic reactions due to perfume ingredients (users are advised to check ingredients before use)

  • Misuse of products

User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, damage, or disrupt the website

  • Post false, misleading, or harmful information

Changes to Terms

Rosebally reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website means you accept the updated terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Contact Information

For any questions regarding these Terms & Conditions, please contact us at:
📧 support@rosebally.com